Pricing

Never miss a patient call again.

An AI receptionist that answers every call, books appointments and hands over to your team when it matters. Pick the monthly call allowance that fits your volume — pay month to month, or save with 3-month billing.

01Plans

Pick your plan

Every plan answers calls, books, reschedules and cancels appointments, sends WhatsApp messages and escalates to a human. Higher plans add minutes, analytics, multiple doctors and automation.

Save up to ₹11,000 with 3 months billing

  • Starter

    150 minutes / month

    For a single clinic that keeps missing calls.

    ₹15,000/month

    Billed monthly. Cancel at the end of any month.

    An AI receptionist that answers your calls, books, reschedules and cancels appointments, answers patient FAQs and hands anything it cannot handle to your team.

    Get started
    • AI Receptionist
    • 150 call minutes per month
    • Appointment booking
    • Rescheduling
    • Cancellation
    • WhatsApp
    • Patient FAQs
    • Human escalation
    • Basic analytics
    • Not included: Multiple doctors
    • Not included: Priority support
    • Not included: Advanced automation
  • Most popular

    Growth

    300 minutes / month

    For a busy practice with several doctors.

    ₹20,000/month

    Billed monthly. Cancel at the end of any month.

    Everything in Starter with double the minutes, advanced analytics, support for multiple doctors and priority support.

    Get started
    • AI Receptionist
    • 300 call minutes per month
    • Appointment booking
    • Rescheduling
    • Cancellation
    • WhatsApp
    • Patient FAQs
    • Human escalation
    • Advanced analytics
    • Multiple doctors
    • Priority support
    • Not included: Advanced automation
  • Pro

    600 minutes / month

    For high call volumes and complex workflows.

    ₹35,000/month

    Billed monthly. Cancel at the end of any month.

    Everything in Growth with 600 minutes, advanced automation across your workflows and our highest support priority.

    Get started
    • AI Receptionist
    • 600 call minutes per month
    • Appointment booking
    • Rescheduling
    • Cancellation
    • WhatsApp
    • Patient FAQs
    • Human escalation
    • Advanced analytics
    • Multiple doctors
    • Highest-priority support
    • Advanced automation

All prices are in Indian rupees (INR) and exclude applicable taxes.

Need more than 600 minutes, more numbers or multiple locations? Talk to us about a custom plan.

02Compare

Compare plans side by side

Everything each plan includes, in one place.

Feature comparison of the Zainblex plans
FeatureStarterGrowthPro
Price₹15,000/mo₹20,000/mo₹35,000/mo
AI ReceptionistIncludedIncludedIncluded
Call minutes / month150300600
Appointment bookingIncludedIncludedIncluded
ReschedulingIncludedIncludedIncluded
CancellationIncludedIncludedIncluded
WhatsAppIncludedIncludedIncluded
Patient FAQsIncludedIncludedIncluded
Human escalationIncludedIncludedIncluded
AnalyticsBasicAdvancedAdvanced
Multiple doctorsNot includedIncludedIncluded
Priority supportNot includedIncludedPriority
Advanced automationNot includedNot includedIncluded

₹9/min after included minutes. See all usage rates

03Usage

Extra minutes, WhatsApp and add-ons

Published in full. Every plan includes an allowance sized for the practice it is aimed at; beyond it, or for extras, these are the rates.

  • Extra AI voice minutes

    After your plan's included minutes. Billed per second, on connected calls only — never rounded up to the minute.

    ₹9per minute

  • Forwarded / non-AI minutes

    When the agent hands a call to a person on your team, the forwarded leg is charged at the plain telephony rate.

    ₹1per minute

  • AI WhatsApp replies

    Counted per message the agent sends. Meta's own template-message fees are passed through at cost.

    ₹1.2per reply

  • Additional phone number

    A dedicated extra number. Add or remove numbers month to month.

    ₹999per month

Voice is billed per second rather than rounded up to the minute, so a forty-second call costs forty seconds. Call transcripts are included on every plan at no extra charge.

04Included

On every plan

The things we think should never be a line item, so they are not.

  • Setup and configuration

    We map the workflow, write the prompts and test against your real call patterns. A one-time setup fee applies, quoted up front.

  • Handover rules

    Urgent, clinical or out-of-scope calls go to a person. Scoping that boundary is part of the build, not an add-on.

  • Changes as you go

    Hours, services, scripts and availability rules change. Adjusting them is support, not a change request with a price.

  • Call log and transcripts

    Every call, what the caller wanted and what the agent did — so you can audit it rather than trust it.

  • No lock-in

    Monthly plans can be cancelled at the end of any month. We never hold your number or your data hostage.

  • A human to talk to

    You deal directly with the people who built your workflow, not a ticket queue.

Pricing questions

What counts as a call minute?

Time the AI agent spends on a connected call. Minutes are counted per second, so a forty-second call uses forty seconds of your allowance, not a full minute.

What happens if we use all our included minutes?

The agent keeps answering, and extra minutes are billed at ₹9 per minute at the end of the month. Calls are never cut off mid-conversation because an allowance ran out. If you would rather cap your spend, we can set a monthly ceiling and alert you instead.

Why is voice billed per minute on top of the plan?

Because the cost of a call is genuinely variable — telephony, speech recognition and the language model are all metered per second. The included minutes cover normal volume for the size of practice each plan is aimed at; past that, you pay only for what you use.

How does the 3-month plan work?

You pay for three months up front at a lower price than three separate monthly payments — the saving is shown on each plan. Your included minutes still reset every month.

Is there a setup fee?

Yes, a one-time setup fee is charged when you start. It covers mapping your workflow, writing the prompts, configuring handover rules and testing against your real call patterns before anything goes live. The fee depends on the scope of your workflow and integrations, and we confirm it in writing before you sign — there are no surprise charges later.

Do I need to replace my current phone system?

No. The agent sits alongside what you already run and takes the calls that currently go unanswered — typically by forwarding your existing number out of hours or when the line is busy.

Can I change or cancel my plan?

Monthly plans can be upgraded, downgraded or cancelled at the end of any billing month. A 3-month plan runs to the end of its term, and you can upgrade at any time.

Are taxes included?

No. Prices are in Indian rupees (INR) and exclude applicable taxes, which are added to your invoice.

Not sure which plan fits?

Tell us roughly how many calls you get and when they come in. We will recommend the plan that covers it — and tell you if a smaller one will do.